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payport.idaho.gov

Payment Services
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PayPort Online FAQs (Frequently Asked Questions)

  1. How does my agency/county/city get started?
  2. How much is it?
  3. Why does PayPort add a fee on to the payment?
  4. What payment types can PayPort Online accept?
  5. How long does it take to set up PayPort Online?
  6. I already use PayPort Over-the-Counter. Can I use the same catalog?
  7. Who is currently using PayPort Online?

1. How does my agency/county/city get started?

Contact Rich Steckler (info at right).

2. How much is it?

This service can be set up free of charge for Idaho state agencies, counties, cities and other government entities.

Fees are collected by Idaho.gov for each transaction; this charge may be paid by you or the customer. (See electronic billing options.)

3. Why does PayPort add a fee on to the payment?

A 3% fee (plus $1.00 if average transaction amount is less than $50.00) is required to cover our overhead (including credit card fees) and will be added to the transaction. This fee is separate from the primary obligation.

Idaho.gov's sole business is providing outsourced services for Idaho's public entities such as state, county and city government.

4. What payment types can PayPort Online accept?

PayPort can accept Visa, MasterCard, Discover and American Express. Electronic checks are also an option. Please discuss eChecks with us if you are interested.

5. How long does it take to set up PayPort Online?

Catalog creation is quick and easy. However, it takes 3 or 4 weeks for Access Idaho to configure your "skin" to work with PayPort Online's interface. In the meantime, we can substitute with a generic skin for testing.

6. I already use PayPort Over-the-Counter. Can I use the same catalog?

Yes. You may need to add a few data entry fields to your catalog for PayPort Online, but you can utilize the catalog you already have.

7. Who is currently using PayPort Online?

Participating Idaho counties and agencies as of June 2008 include:

Contact Us:

Rich Steckler
Director of Marketing

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